Terms and Privacy

Our terms of service and privacy policy for using the Happy Beads website and shop.

Terms of Service

Welcome to Happy Beads! By accessing our site or purchasing from us, you agree to these Terms.

We may update these Terms occasionally, and the latest version will always appear here.

Products

Happy Beads pieces are decorative pet necklaces and are not designed to function as collars.

They must not be used for leash attachment.

Pricing and Orders

  • Pricing: All prices are shown in AUD and may change without notice.
  • Orders: We may limit quantities or cancel orders if a product becomes unavailable.
  • Returns: Our Returns & Exchanges Policy applies to all purchases.
  • Shipping: Our Shipping Policy applies to all orders.

User Safety

By purchasing from us, you agree to use our products responsibly.

Happy Beads is not liable for misuse, including using necklaces as collars or attaching leashes to them.

Australian Consumer Law

Nothing in these Terms restricts your rights under the Australian Consumer Law.

If a product has a major failure, you are entitled to a replacement or refund. If it has a minor issue, we may repair, replace, or refund at our discretion.

Privacy Policy

We respect your privacy and are committed to keeping your information safe.

Information We Collect

We may collect personal information such as:

  • Name and email address
  • Shipping address
  • Payment details and order history

This helps us fulfil orders, process payments, and provide support.

How Your Information Is Used

  • Orders: Process and deliver your order to you.
  • Communication: Send order updates and support replies.
  • Improvements: Improve our services and experience.
  • Legal: Comply with legal obligations.

Payment Security

We do not store full payment details.

Payments are processed securely via third-party providers (e.g. Shopify, PayPal, Afterpay).

Third-Party Services

We may share relevant data with trusted providers:

  • Payment processors
  • Shipping carriers
  • Shopify (website host)

These providers have their own privacy policies.

Your Rights

You may request to view, update, or delete your personal information by contacting us.

Marketing: With your consent, we may send you newsletters or updates. You can unsubscribe anytime.

Cookies: Our website may use cookies to improve functionality. You can adjust your browser settings to manage cookies.

If you have questions about our terms or privacy, we're here to help.

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